Returns Policy

Returns Policy

  • Goods are not sold on a trial basis unless agreed by Managing Director.
  • Goods can be returned for credit up to 30 days after purchase. Subject to the following.
  • Goods which have been ordered or delivered incorrectly will be accepted for return with prior approval from Valentine Equipment Ltd, with a copy of the original delivery note or invoice for the goods being returned..   Returned goods will only be accepted if they are undamaged, have not been used and are in a resalable condition.
  • Goods returned must have a copy of the original delivery note or invoice.
  • Customers returning machines with original packaging and boxes missing or damaged will be charged for these items according to list prices,
  • Valentine Equipment Ltd will charge a restocking fee of £55 per fryer and £26 for spares returned.
  • Customers are responsible for returning all goods ensuring that they are packaged suitably and for obtaining proof of delivery .
  • Carriage charges for returning any goods to Valentine Equipment Ltd shall be the responsibility of the customer.
  • Valentine Equipment Ltd shall be under no liability if the defect or failure, within reason from Valentine Equipment Ltd, arises from wilful damage or misuse, negligence by the customer or third party, failure to follow the manufactures instructions, or alterations or repair to goods without prior notice from Valentine Equipment Ltd.
  • Except in the case of death or personal injury caused by Valentine Equipment Ltd negligence, Valentine Equipment Ltd will not be liable for any loss or damage (loss of profit or otherwise) or any other claims for compensation.

  Valentine Equipment Ltd.
      4 Trafford Road
      Reading
      Berkshire
      RG1 8JS

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